FAQ

Visit our Quotes page to submit your project idea.

PayPal, check, money order, cash, credit cards, or Venmo are all acceptable. Standard routine is 50% up front with balance due on completion.

We prefer 300 DPI or vector files and can work with PSD, PDF, AI, TIF, EPS, and JPG formats. If not submitting vector files, your dimensions should approximately reflect what you want the print size to be.

Print ready means that the file is print resolution and all colors are separated into individual layers. Most orders do not come in 100% print ready, which is why we include 30 minutes of art services for free. If we need to spend more time fine tuning the art, that will be billed at $30/hr.

We can most likely help you out, yes. Our team is fairly small, but we’ve got some very talented folks on board that can bring your ideas to life. Graphic design help is billed at $30/hr. Every job includes 30 minutes of art services for free.

Our screen setup fee is $15 per screen. Setup is halved at 50 pieces and waived at 100 or more pieces. Reorders within 3 months are not charged setup. Reorders within 6 months are charge at 50%. Reorders after 6 months will be billed for setup.

We’ve got a list of house colors that you can choose from at no extra charge. If you need something outside of that list, we will mix specific pantones for $20 each. No ink mixing fees will be charged on reorders within 3 months. Custom colors on reorders within 6 months will be billed at $10 per custom color. Reorders outside of 6 months will be billed the regular $20 per custom color.

Check out our catalog HERE. We can source a ton of different brands and styles, so it’s very likely we’ll have the right style for your job. We can even get organic and/or American made goods. Our most popular brands are Gildan, Jerzees, Next Level, Royal Apparel, Tultex, and Bella+Canvas. 

No. We send out a digital proof with every job, but cannot provide printed samples.

Our standard turn is 10-15 business days, but that is subject to change based on current workload. That countdown begins when all details are finalized and a deposit is placed, not at initial contact. Keep in mind that this is an approximation, not an ironclad guarantee. If you have a specific due date, be sure to talk to us about it when placing your order.

Yes, as long as we have the flexibility in our schedule. Rush fees are based on the speed you need and the size of your order. Rush fees start at 25% & go up from there, but our ability to take them on is subject to availability in our schedule. All rush jobs must be paid in full before production starts.

We can ship all over the USA!

Yes, we maintain a 12 piece minimum for all screen print orders. More complex orders require a minimum of 25 to 50 pieces depending on the complexity of the project. If you require a small quantity, we can provide options for other print methods. 

When it comes to screenprinting, there are varying price breaks at 25, 50, and 100. Additional breaks come in at 150, 250, and above that. Embroidery breaks are a little different, but there are also quantity discounts involved there.

Yes, but we recommend you talk to us before making any purchases. In the end, you may not save as much as you think, and we cannot be held responsible for misprints on customer supplied garments. 

Most definitely. We’ve printed tote bags, aprons, drawstring bags, hats… and the list goes on. If you’ve got a wacky idea, run it by us. Even if we can’t help you, maybe we can point you in the right direction.

Yes. Get in touch for details.

Her name is Nellie.